Privacy Policy – APNA SERVICE PORTAL

1. Information We Collect

When you register or use APNA SERVICE PORTAL, we may collect the following types of information:

Personal details such as name, phone number, and shop/business name.
Transaction records including wallet recharges and service usage history.
Documents uploaded for government services (e.g., PAN card applications).
Login activity and session data for security purposes.

2. How We Use Your Information

To provide and manage your account and requested services.
To process transactions and maintain your wallet balance.
To communicate important updates, receipts, or support messages via WhatsApp.
To improve our platform performance and user experience.
To comply with legal and regulatory requirements.

3. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Passwords are stored in encrypted form and sensitive documents are access-controlled.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data may be shared only in the following circumstances:

With government bodies as required for service processing (e.g., PAN applications via UTI/NSDL).
With payment gateways (e.g., Cashfree) to process wallet recharges securely.
As required by law enforcement or court orders.

5. Cookies

APNA SERVICE PORTAL uses session cookies to maintain your login state. We do not use third-party tracking cookies. You can disable cookies in your browser settings, but this may affect platform functionality.

6. Contact For Privacy Concerns

If you have any concerns about your privacy or data, please contact us: